Our products are backed by a 30-Day Money-Back Guarantee!
Within 30 days of receipt of your order, you may return any** product in new condition, with its original packaging and accessories, for a full refund. Please note that we can process returns and refunds only for items purchased directly from Calculated Industries (not from a reseller).
** Excludes downloadable software products.
Returns begin with requesting a RA (e.g. Return Authorization) via our website. Click the image below to get started.
Please write the reason for your return on the back of your packing slip. Enclose the slip in the carton, wrap the package securely, and send it to the address listed on the back of your packing slip.
If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:
Attn: Returns Dept.
4840 Hytech Drive
Carson City, NV 89706 USA
For your protection, please use UPS or Insured Parcel Post for shipment. Please note that we will refund shipping costs only if a return is a result of our error.
If you have any questions about returning your merchandise, please send us an e-mail to , or call us at 1-800-854-8075.
Sales tax is charged on orders shipped to Nevada. Also, because charges for shipping and handling are considered part of the product, by law, these charges must be included when sales tax is calculated.
CI has the right to refuse or cancel orders involving incorrectly posted prices, or price typos, on Calculated.com. CI cannot honor orders with prices that are mistakenly listed on its website. We apologize in advance for possible errors on our part, and will make all efforts to ensure correct pricing.